Cleveland Brothers Equipment Company
  • Clarksburg
  • Clarksburg, WV, USA
  • Salary
  • Full Time

Full Benefits

- Supervise and schedule parts counter and warehouse employees
- Responsible for parts delivery driver
- Will ensure internal and external customer satisfaction
- Have dedicated interaction with branch management, PSSR's, Inventory Control, Information Technology, and Sales force
- Monitor and ensure stated inventory levels
- Elevate Customer loyalty
- Promote departmental engagement
- Process/maintain all parts-related reports and documentation including daily count sheets, cash sales, back-ordered reports, stock transfers & receipting, core processing, COD's, Cat Commercial accounting, and informing customers of back-ordered status
- Accurate parts order entry
- Safe equipment operation and working environment
- Assist management in efficient Contamination Control
- Monitor and maintain drop service
- Provide and record employee training and guidance to guarantee stated process and policy
- Use established metrics to provide effective and consistent Parts performance, to maintain a top ten Caterpillar Dealer ranking

Degrees or Other Special Requirements:
- Working knowledge of parts counter and warehouse operations
- Supervisory experience or aptitude
- Ability to coach, mentor, and develop employees
- Excellent communication and customer satisfaction skills
- Good computer skills including, Microsoft word, Excel, DBSi, Anteres, CID Web, OTV, and other web based parts applications
- Dedicated close support of Parts and Service Management and Administration

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company
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