Cleveland Brothers Equipment Company
  • Harrisburg
  • Harrisburg, PA, USA
  • Salary
  • Full Time

Full Benefits


Summary of Duties:

Primary duties of the Rental Process Specialist are to manage all rental facing applications supporting the rental operations team.  This includes daily administration of these applications, training new users, as well as implementing new functionality. Additionally the Rental Process Specialist will serve as project manager for various Rental process improvement initiatives.

Responsibilities:

  • iRental
    • Train new users for all divisions
    • Review daily exception reports
    • Compile and maintain lists of all open issues/projects
    • POC for Cleveland Brothers & iRental
    • Validate iRental reporting
    • Test system enhancements
    • Work in conjunction with IT with system issues
    • Maintain Cat Groups & Rental Rates
  • Manage and administer functionality related to rental for the following:
    • DocuSign Administrator
    • Cat Commercial / Citibank
    • VisionLink
    • SmartEquip
    • CRM
    • Rouse
    • Dodge/DOM/PEC
  • Website & Portals
    • Cat Used / CCU
    • com / App
  • Continuous Improvement
    • Process Improvement Project Management
    • Liaison to CI team

 Skills/Knowledge/Qualifications:

  • College degree preferred
  • Project management experience required
  • Proficient experience using Microsoft software as well as dealer operating systems
  • Excellent communication and organizational skills
  • Outstanding interpersonal skills and ability to effectively work with coworkers
  • Able to multitask and prioritize responsibilities

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company
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