Cleveland Brothers Equipment Company
  • Murrysville
  • Murrysville, PA, USA
  • Salary
  • Full Time

Full Benefits


Home residence of the applicant must be in one of these counties. Cambria, Blair, Somerset, or Bedford. From their home residence, they will travel throughout our territory.

Definition:

This position provides regularly scheduled Customer Support Agreement (CSA) field inspections and condition based monitoring (CM) that determine machine health, system, and component status to ensure mobile and/or stationary equipment are maintained at acceptable operating levels, maximizing uptime and availability for customers' and coordinating planned & unplanned repair event opportunities for Cleveland Brothers.

Summary of Duties

This position may perform any combination of the following duties:  operate four wheel drive vehicle, travel to surface mines, road construction sites, lumber yards, power plants, steel mills, and other remote locations by road or temporary roads with varying levels of maintenance; work near moving heavy machinery in outdoor weather conditions; utilize the Cat Inspection app; monitor Product Link / Vision Link system(s), observe machine engine and powertrain performance during operation; monitor S.O.S. analysis on a regular basis; take oil samples from various compartments as needed; utilize Caterpillar's Electronic Technician software to download machine data; utilize computer based information such as SIS Web for specifications, use DBSi to research machine history and access records; complete and submit inspection forms for review and distribution to various contacts; inform service departments of inspection results; work closely with job supervisors on CSA contracted equipment and offer assistance related to maintenance or repair scheduling; maintain relations with sales personnel; perform other work related duties as assigned; limited overnight stays may be required. 

Essential Functions:

This position mandates that the employee be able to perform all of the following functions:

  • Travel to job sites having varied accessibility;
  • Utilize digital equipment proficiently, such as laptop PC, iPad and iPhone;
  • Utilize small hand tools for inspection purposes;
  • Inspect equipment and components visually and mechanically;
  • Take oil samples and review SOS analysis;
  • Interview machine operator(s) to determine proper equipment operation;
  • Regularly review VisionLink data, record and report machine utilization;
  • Utilize Caterpillar and dealer software and/or other digital applications
  • Consult with service or sales personnel regarding machine maintenance, repair and/or scheduling needs;
  • Create and submit machine health inspection reports and monitor component activity;
  • Attend local and/or off-site training classes as required;
  • Substitute for other positions;
  • ... And other functions as assigned by necessity. 

Knowledge and Skills Required:

Thorough knowledge of mechanical, hydraulic, and electrical systems on heavy equipment used in earth moving, industrial, and/or marine applications.  Considerable talent in interpreting operational issues of equipment to identify components or systems in need of maintenance or repair; significant skills in performing, documenting, compiling, and analyzing detailed inspections of equipment; strong verbal and written communication skills; intermediate skills in computer based applications in a Windows PC environment as well as DBS. 

Background Training and Experience

Progressive experience focusing on earth moving product support, general mobile or stationary equipment repairs, service and sales operations, understanding of product support technology, consultative service and sales concepts, or an equivalent combination of training and experience acceptable to the

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company
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