Cleveland Brothers Equipment Company
  • Ebensburg
  • Ebensburg, PA, USA
  • Hourly
  • Full Time

Full Benefits


Job Summary: The purpose of this position is to administer all Standard Jobs.

Primary Duties

  • Analyze and Maintain data about standard job requests
  • Assist and Coordinate with the CRC department on standard job requests
  • Build standard jobs; includes necessary research
  • Monitor standard job usage
  • Verify accuracy of standard jobs on regular basis
  • Maintain job / component codes in DBS
  • Build and Support PM standard jobs
  • Conduct standard job training for various levels of Product Support personnel
  • Assist in monitoring / improving standard job processes and procedures

 Secondary Duties

  • Support and Assist with on-going Service Operations projects
  • Document and Maintain all standard work files for Builder and Standard Jobs
  • Assist all departments with quoting internal and external opportunities
  • Maintain quote documentation and files
  • Run weekly / monthly / quarterly / annual reports on service department metrics
  • Performs any other duties necessary to improve customer satisfaction, PINS, and profitability

 Physical Requirements

  • Must be able to exert 25 lbs. of force occasionally and 10 lbs. of force frequently.
  • Position requires reaching, grasping, walking, climbing, bending, kneeling and standing.
  • Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers.
  • Must be able to hear telephone conversations.
  • Must be able to read and comprehend information received via computer terminal, specification reports, memos & reports.

Requirements

  • High School Diploma or equivalent required
  • Secondary Education is a plus
  • Excellent typing and computer skills
  • Excellent level in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Proficient in G3 Builder / ERP: DBS Service & Parts, DBS Standard Jobs
  • Excellent verbal and written communication skills
  • Demonstrate ability to learn and master various software systems that are key tools to perform duties
  • Must be able to read and comprehend information received via computer terminal, specification reports, technical/business correspondence, and reports
  • Intermediate ability to build and modify utilization reports

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company
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